Disaster Preparedness and Response Information

Website: Disaster Preparedness
Note: Civilian benefits and allowances information and other authorizations affecting Defense Department employees as a result of emergency situations will be posted during an actual event. Additional information regarding preparation for and response to natural and man-made disasters is also available.
Date updated: Sept. 13, 2018

Defense Department Offices

Washington Headquarters Services
Emergency number: 703-571-1001
Website: https://www.whs.mil/
Email: whs.communications@mail.mil
Date updated: April 22, 2021

Joint Staff
Emergency numbers: 703-614-9414 and 703-571-9829
Website: https://www.jcs.mil/
Email: js.pentagon.j1.list.prd-readiness-branch@mail.mil

Date updated: Aug. 1, 2022

Office of Inspector General
Emergency numbers: 866-252-8928 or 703-604-8861 (email: coopalert@dodig.mil)
Website: www.dodig.mil
Date submitted: Dec. 31, 2014

Pentagon Force Protection Agency
Emergency number:  703-697-1001
Website: www.pfpa.mil
For additional information: https://www.facebook.com/PFPAOfficial/
Date submitted: Feb. 2, 2021

Defense Security Cooperation Agency

Defense Prisoner of War/Missing Personnel Office
Emergency number: 808-448-4594
Website: www.dpaa.mil
Email: dpaa.ncr.ops.mbx.woc-808-448-4594@mail.mil
Date submitted: Sept. 24, 2018

Defense Technology Security Administration

Component Emergency Information: 800-342-9647
Note: Any other defense agency or activity whose employees cannot reach their supervisors to report their status in the event of a man-made or natural disaster should call this number.
Date submitted: Sept. 14, 2018

Army and Air Force Exchange Service (AAFES)

Emergency Numbers:

CONUS: 214-312-6190
Belgium: 0800-725-53
Germany: 0800-181-3536
Italy: 800-839-031
Japan: 00531-13-1131
Korea: 00308-13-1567
Netherlands: 0800-022-1848/9614
Norway: 800-14-110
Portugal: 800-813-249
Turkey: DSN 001-214-312-6190 or IP phone 7-2-6190
United Kingdom: 0808-234-7313

Date submitted: Feb. 4, 2019

Defense Advanced Research Projects Agency

Emergency number: 877-526-4100
Date submitted: Oct. 15, 2015

Defense Commissary Agency

Emergency number: 804-734-8000, Ext. 48059
Emails: fepaas@deca.mil or iamokay@deca.mil
Agency Personnel Accountability Program manager: 804-734-8000, Ext. 48541
Website: https://fepaas.whs.mil
Date submitted: May 11, 2017

Defense Contract Audit Agency

Emergency number: 855-853-4531
Email: Personnel-Accountability@dcaa.mil
Date submitted: May 12, 2016

Defense Contract Management Agency

Emergency numbers:
Headquarters: 718-259-1947 (email: dcma.lee.hq.mbx.personnel-accountability@mail.mil)
Eastern Region: 800-553-1901 (email: dcma.boston-ma.eastern-rc.list.personnel-accountability-east@mail.mil)
Central Region: 224-201-5952 (email: dcma.arlington-heights-il.central-rc.mbx.pa@mail.mil)
Western Region: 866-563-4132 (email: dcma.carson-ca.western-rc.list.personnel-accountability@mail.mil)
Agency Personnel Accountability Program manager: 244-475-9949
Website: https://www.dcma.mil/

Defense Education Activity

Emergency number: 571-372-0585
Website: https://www.dodea.edu
Email: athoc-fepaashelpdesk@dodea.edu

Additional information: Contact your supervisor with your status; contact the DODEA FEPAAS help desk if you cannot reach your supervisor. Help desk hours: Monday-Friday, 7 a.m.-3 p.m. EST. Additional information may be posted to the DODEA Facebook page: https://www.facebook.com/DoDschools/

Date Submitted: May 24, 2021

Defense Finance and Accounting Service

Emergency number: 888-254-7953
Website: https://www.dfas.mil/customerservice/Customer-Service-2/
Email: dfas.indianapolis-in.zh.mbx.pat-support@mail.mil
Date submitted: Sept. 5, 2019

Defense Health Agency

Emergency number: 703-681-6909 or DSN 312-761-6909
Email: dha.ncr.dha-hr.mbx.jpaas-questions@mail.mil
Public site: https://www.health.mil/About-MHS/OASDHA/Defense-Health-Agency
Internal site (CAC enabled): https://www.health.mil/
Internal site (CAC enabled) for disaster information for DHA Employees:  https://www.health.mil/
Date submitted: Sept. 17, 2018

Defense Human Resources Activity

Emergency numbers: 877-688-1654 or TTY/TDD 877-681-6194
Date submitted: March 25, 2011

Defense Information Systems Agency

Emergency number: 301-225-4040, Option 0
Website: https://www.disa.mil/
Email: disa.meade.ops.mbx.dcc-bc@mail.mil
Date submitted: Sept. 14, 2018

Defense Intelligence Agency

Emergency number: 866-471-1342
Date submitted: March 14, 2012

Defense Legal Services Agency

Emergency number: 703-571-9435
Website: https://ogc.osd.mil
Additional information: https://fepaas.whs.mil/cas/login
Date submitted: Sept. 14, 2018

Defense Logistics Agency

Emergency number: 800-334-3414
Website: https://www.dla.mil/
Email: cat.hq@dla.mil
During Personnel Accountability Emergency Events, call the 24/7 DLA Customer Interaction Center: 800-334-3414, commercial 296-961-7625 or DSN 661-7625
CIC hearing impaired numbers: TTY 866-605-6566, commercial 269-961-7800 or DSN 661-7800
HQ DLA ASOC (after duty hours): 571-767-2711
Date submitted: May 9, 2024

Defense Media Activity

Emergency Number: 301-222-6700
Website: https://www.dma.mil
Email Address: dma.pa@mail.mil

Date Submitted: May 9, 2024

Defense Security Cooperation Agency

Emergency Number:
Date Submitted:

Defense Counterintelligence and Security Agency

Emergency number: 877-688-1654
Email: IAMOK@dss.mil
Website: https://www.dcsa.mil/
Date submitted: Oct. 15, 2015

Defense Threat Reduction Agency

Emergency number: 877-240-1187
Date submitted: June 21, 2016

Defense Technical Information Center

Emergency number: 571-448-9900
Website: https://discover.dtic.mil/
Email: dtic.belvoir.ooa.mbx.office-of-the-administrator@mail.mil
Note: Contact your immediate supervisor or office director for emergency instructions.
Date submitted: May 13, 2024

Missile Defense Agency

Emergency number: 877-632-3637
Date submitted: Oct 15, 2015

National Geospatial-Intelligence Agency

Component emergency number: 877-345-1192
Information line: 888-333-INFO (4636)
Date submitted: May 26, 2015

National Reconnaissance Office

Emergency Number: 571-721-7501
Website: https://www.nro.gov/
Email Address: zimmerbr@nro.mil

Additional Information:
Component Emergency Number listed is the Operations Center duty desk, 24/7 manned by NRO personnel. This number will never change regardless of personnel rotations in the Personnel Accountability office. NRO Operations Center will have contact rosters for current PAPO OIC.

For routine contacts, please contact Personnel Accountability Program Office OIC desk line: Current PAOP OIC, Brent Zimmerman, 703-808-4376.

Date Submitted: May 9, 2024

National Security Agency/Central Security Agency

Emergency number:
Date submitted:

Office of Local Defense Community Cooperation

Emergency number: 703-697-2130
Website: https://oldcc.gov/
Note: Please contact your immediate supervisor or the Office Manager directly.
Date submitted: May 9, 2024

Uniformed Services University of the Health Sciences

Emergency number: 301-295-2922
Website: https://www.usuhs.edu/
Email: dept-bde@usuhs.edu
Date submitted: Apr. 26, 2024