Curious about how online shopping benefits for veterans work? Read on to learn about this benefit.
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Benefit overview
What is the Veterans Online Shopping Benefit?Since 2017, authorized veterans have been eligible to shop for discounted goods and services online through the military exchanges.
Are there any exclusions to veterans’ purchases?Yes. Veterans’ online shopping privileges exclude the purchase of uniforms, alcohol and tobacco products.
What exchange websites can a veteran shop?Eligible veterans can shop at:
- AAFES (Army and Air Force Exchange Service): ShopMyExchange.com/
- MCX (Marine Corps Exchange): MyMCX.com/
- NEX (Navy Exchange): MyNavyExchange.com/
- CGX (Coast Guard Exchange): ShopCGX.com
Are customers able to shop online at any exchange or are they limited to their parent service?Veterans can shop at all exchange websites.
How are veterans verified to enter the exchange websites?They must complete an online verification to be authorized for this benefit. The exchanges then compare the information with a database of eligible customers.
Is this benefit available to veterans’ families?The benefit only allows authorized veterans to shop online. It does not include family members.
How can a veteran access the online exchange shopping websites?They can visit their online exchange to verify eligibility and shop.
Does the benefit affect retirees or veterans who have been classified as 100% disabled?No. These veterans retain the same in-store and online privileges they have always had.
How does this benefit affect members of the reserve force?It allows all honorably discharged veterans access to shop the military exchanges online.
How is customer service provided for veterans?The exchanges provide customer service through their websites, as well as by email, chat and phone.
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