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Emergency Contacts for Disasters and Evacuations

Overview

When facing a possible threat, emergency contacts for military support can help account for yourself, prepare your family and get assistance.

Keep this list readily accessible, so you’ll know who to contact in case of an emergency or disaster.

DISASTER PREPAREDNESS AND RESPONSE INFORMATION

Defense Civilian Personnel Advisory Service website
Note: Civilian benefits and allowances information and other authorizations affecting Defense Department employees as a result of emergency situations will be posted during an actual event. Additional information regarding preparation for and response to natural and man-made disasters is also available.

Date updated: Sept. 13, 2018

DEFENSE DEPARTMENT OFFICES

Washington Headquarters Services

Emergency number: 703-571-1001
Washington Headquarters Services website
Washington Headquarters Services email

Date updated: April 22, 2021

Joint Staff

Emergency numbers: 703-614-9414 and 703-571-9829
Joint Chiefs of Staff website
Joint Chiefs of Staff email

Date updated: Aug. 1, 2022

Office of Inspector General

Emergency numbers: 866-252-8928 or 703-604-8861
Department of Defense Office of Inspector General website
Department of Defense Office of Inspector General email

Date submitted: Dec. 31, 2014

Pentagon Force Protection Agency

Emergency number:  703-697-1001
Pentagon Force Protection Agency website

Date submitted: Feb. 2, 2021

DEFENSE SECURITY COOPERATION AGENCY

Defense Prisoner of War/Missing Personnel Office

Emergency number: 808-448-4594
Defense POW/MIA Accounting Agency website
Defense POW/MIA Accounting Agency email

Date submitted: Sept. 24, 2018

DEFENSE TECHNOLOGY SECURITY ADMINISTRATION

Component Emergency Information: 800-342-9647
Note: Any other defense agency or activity whose employees cannot reach their supervisors to report their status in the event of a man-made or natural disaster should call this number.

Date submitted: Sept. 14, 2018

ARMY AND AIR FORCE EXCHANGE SERVICE (AAFES)

Emergency Numbers:

  • CONUS: 214-312-6190
  • Belgium: 0800-725-53
  • Germany: 0800-181-3536
  • Italy: 800-839-031
  • Japan: 00531-13-1131
  • Korea: 00308-13-1567
  • Netherlands: 0800-022-1848/9614
  • Norway: 800-14-110
  • Portugal: 800-813-249
  • Turkey: DSN 001-214-312-6190 or IP phone 7-2-6190
  • United Kingdom: 0808-234-7313

Date submitted: Feb. 4, 2019

DEFENSE ADVANCED RESEARCH PROJECTS AGENCY

Emergency number: 877-526-4100

Date submitted: Oct. 15, 2015

DEFENSE COMMISSARY AGENCY

Emergency number: 804-734-8000, Ext. 48059
Defense Commissary Agency email 1
Defense Commissary Agency email 2
Agency Personnel Accountability Program manager: 804-734-8000, Ext. 48541
Fourth Estate Personnel Accountability and Assessment System website

Date submitted: May 11, 2017

DEFENSE CONTRACT AUDIT AGENCY

Emergency number: 855-853-4531
Defense Contract Audit Agency email

Date submitted: May 12, 2016

DEFENSE CONTRACT MANAGEMENT AGENCY

Defense Contract Management Agency website
Agency Personnel Accountability Program manager: 244-475-9949
Emergency numbers:

Headquarters: 718-259-1947
Headquarters email

Eastern Region: 800-553-1901
Eastern Region email

Central Region: 224-201-5952
Central Region email

Western Region: 866-563-4132
Western Region email

DEFENSE EDUCATION ACTIVITY

Emergency number: 571-372-0585
Department of Defense Education Activity website
Department of Defense Education Activity email
Additional information: Contact your supervisor with your status; contact the DoDEA FEPAAS help desk if you cannot reach your supervisor. Help desk hours: Monday-Friday, 7 a.m.-3 p.m. EST. Additional information may be posted to the DoDEA Facebook page.

Date Submitted: May 24, 2021

DEFENSE FINANCE AND ACCOUNTING SERVICE

Emergency number: 888-254-7953
Defense Finance and Accounting Service Customer Service website
Defense Finance and Accounting Service Customer Service email

Date submitted: Sept. 5, 2019

DEFENSE HEALTH AGENCY

Emergency number: 703-681-6909 or DSN 312-761-6909
Defense Health Agency public website
Defense Health Agency internal website (CAC enabled)
Defense Health Agency email

Date submitted: Sept. 17, 2018

DEFENSE HUMAN RESOURCES ACTIVITY

Emergency numbers: 877-688-1654 or TTY/TDD 877-681-6194

Date submitted: March 25, 2011

DEFENSE INFORMATION SYSTEMS AGENCY

Emergency number: 301-225-4040, Option 0
Defense Information Systems Agency website
Defense Information Systems Agency email

Date submitted: Sept. 14, 2018

DEFENSE INTELLIGENCE AGENCY

Emergency number: 866-471-1342

Date submitted: March 14, 2012

DEFENSE LEGAL SERVICES AGENCY

Emergency number: 703-571-9435
Defense Legal Services Agency website
Defense Legal Services Agency email

Date submitted: Sept. 14, 2018

DEFENSE LOGISTICS AGENCY

Emergency number: 800-334-3414
Defense Logistics Agency website
Defense Logistics Agency email
During Personnel Accountability Emergency Events, call the 24/7 DLA Customer Interaction Center: 800-334-3414, commercial 296-961-7625 or DSN 661-7625
CIC hearing impaired numbers: TTY 866-605-6566, commercial 269-961-7800 or DSN 661-7800
HQ DLA ASOC (after duty hours): 571-767-2711

Date submitted: May 9, 2024

DEFENSE MEDIA ACTIVITY

Emergency Number: 301-222-6700
Defense Media Activity website
Defense Media Activity email

Date Submitted: May 9, 2024

DEFENSE SECURITY COOPERATION AGENCY

Defense Security Cooperation Agency website
Defense Security Cooperation Agency email

DEFENSE COUNTERINTELLIGENCE AND SECURITY AGENCY

Emergency number: 877-688-1654
Defense Counterintelligence and Security Agency website
Defense Counterintelligence and Security Agency email

Date submitted: Oct. 15, 2015

DEFENSE THREAT REDUCTION AGENCY

Emergency number: 877-240-1187

Date submitted: June 21, 2016

DEFENSE TECHNICAL INFORMATION CENTER

Emergency number: 571-448-9900
Defense Technical Information Center website
Defense Technical Information Center email
Note: Contact your immediate supervisor or office director for emergency instructions.

Date submitted: May 13, 2024

MISSILE DEFENSE AGENCY

Emergency number: 877-632-3637

Date submitted: Oct 15, 2015

NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY

Component emergency number: 877-345-1192
Information line: 888-333-INFO (4636)

Date submitted: May 26, 2015

NATIONAL RECONNAISSANCE OFFICE

Emergency Number: 571-721-7501
National Reconnaissance Office website
National Reconnaissance Office email
Additional Information:
Component Emergency Number listed is the Operations Center duty desk, 24/7 manned by NRO personnel.

This number will never change regardless of personnel rotations in the Personnel Accountability office. NRO Operations Center will have contact rosters for current Office of Human Resources, PAPO OIC.

For routine contacts related to Personnel Accountability, please email the Personnel Accountability Program Office.

Date Submitted: July 26, 2024

OFFICE OF LOCAL DEFENSE COMMUNITY COOPERATION

Emergency number: 703-697-2130
Office of Local Defense Community Cooperation website
Note: Please contact your immediate supervisor or the Office Manager directly.

Date submitted: May 9, 2024

UNIFORMED SERVICES UNIVERSITY OF THE HEALTH SCIENCES

Emergency number: 301-295-2922
Uniformed Services University of the Health Sciences website
Uniformed Services University of the Health Sciences email

Date submitted: Apr. 26, 2024

ARMY DISASTER PERSONNEL ACCOUNTABILITY AND ASSESSMENT SYSTEM

Headquarters Department of the Army G-1, Operations Branch, Personnel Contingency Cell

300 Army Pentagon
Washington, DC 20310-3200
COMM: 703-697-4246
DSN: 227-4246
Army Disaster Personnel Accountability and Assessment System website

ADPAAS help desk hotline: 800-833-6622, Option 6
ADPAAS help desk hotline email
8 a.m.–6 p.m.
Monday – Friday
** No longer 24 hours **

ADPAAS command officer representative technicians ONLY hotline: 703-697-4246
ADPAAS command officer representative technicians ONLY hotline email

Additional information:
ADPAAS is a useful tool for all Department of the Army employees and their family members in the event of a natural or man-made disaster. Should a disaster occur, family members using ADPAAS are able to reach out for support and get help, by communicating their needs within the assessment survey. Additionally, in the event that a sponsor is not able to account for themselves or their family members during a disaster, the Army will be able to initiate a search and rescue for all unaccounted for sponsor and family members, ensuring their safety and well-being.

Date submitted: October 30, 2024

MARINE CORPS PERSONNEL ACCOUNTABILITY

U.S. Marine Corps Forces

Special Operations Command for Crisis Management: 910-440-0956

Date submitted: March 25, 2016

U.S. MARINE CORPS FORCES COMMAND

1775 Forrestal Drive
Norfolk, Virginia 23551-2400
Commercial: 757-836-1644 (primary)
DSN: 312-836-1644
Cell: 757-621-9209 (alternate)

Date submitted: April 22, 2016

2ND MARINE AIRCRAFT WING
II MARINE EXPEDITIONARY FORCE

Postal Service Center Box 8050
Cherry Point, NC 28533-0050
Commercial: 252-466-4313
DSN: 582-4313

Date submitted: April 18, 2016

Marine Aviation Logistics 26

PSC Box 21011
Jacksonville, NC 28545-1011
Commercial: 910-449-7262
DSN: 752-7262

Date submitted: May 27, 2016

Marine Aircraft Group 29

2nd Marine Aircraft Wing
PSC Box 21020
Jacksonville, NC 28545-1020
Commercial: 910-449-6345 (primary)
DSN: 752-6345
Cell: 910-587-2504 (alternate)

Date submitted: April 20, 2016

2ND MARINE LOGISTICS GROUP
II MARINE EXPEDITIONARY FORCE

PSC Box 20002
Camp Lejeune, NC 28542
Commercial: 910-451-0850 (primary)
DSN: 312-751-0850
Cell: 910-467-2873 (alternate)
2nd Marine Logistics Group email

Date submitted: Aug. 10, 2016

MARINE AIRCRAFT GROUP 14

PSC Box 8051
Cherry Point, NC 28533-0051
Commercial: 252-466-5100
DSN: 582-5100
Duty cellphone: 252-288-8366
Marine Aircraft Group 14 website

Date submitted: April 22, 2016

Marine Tactical Electronic Warfare Squadron 2

PSC Box 8059
Cherry Point, NC 28533-0059
Commercial: 252-466-6024
DSN: 582-6024
Duty cellphone: 252-288-8431

Date submitted: April 18, 2016

MARINE CORPS AIR STATION NEW RIVER

PSC Box 21001
Jacksonville, NC 28545-1001
Marine Corps Air Station New River website
Commercial: 910-449-5462 (staffed during declared emergencies after the “all clear”)
DSN: 752-5462
Command duty officer: 910-449-5411

Date submitted: Sept. 11, 2018

MARINE CORPS BASE HAWAII

PSC Box 63002
Kaneohe Bay, HI 96863
Commercial: 808-257-8476

Date submitted: June 22, 2016

MARINE CORPS RECRUITING COMMAND

3280 Russell Road
Quantico, VA 22134-5103
Phone: 703-432-9430/9431/9432/9429

Date submitted: April 29, 2016

MARINE HEAVY HELICOPTER SQUADROM 464

Marine Aircraft Group 29

PSC Box 21023
Jacksonville, NC 28545-1023
Commercial: 910-449-6148
DSN: 752-6148

Date submitted: May 23, 2016

U.S. MARINE CORPS FORCES CENTRAL COMMAND

7115 South Boundary Boulevard
MacDill AFB, FL 33621- 5101
Watch officer commercial: 813-827-4084
DSN: 312-651-7080
CDO BB commercial: 813-382-3365
U.S. Marine Corps Forces Central Command website

Date submitted: April 28, 2016

U.S. MARINE CORPS FORCES, SPECIAL OPERATIONS COMMAND

PSC Box 20116
Camp Lejeune, NC 28542-0116
Commercial: 910-440-0956
Duty cellphone: 910-376-2538

Date submitted: April 29, 2016

U.S. MARINE FORCES RESERVE

Toll free: 800-638-4698 (primary)
Duty: 504-697-7371 (alternate)

Date submitted: April 26, 2016

MARINE ATTACK TRAINING SQUADRON 203

U.S. Marine Corps Forces Atlantic

PSC Box 8064
Cherry Point, NC 28533
Commercial: 252-466-3151
DSN: 582-3151

Date submitted: April 26, 2016

NAVY FAMILY ACCOUNTABILITY AND ASSESSMENT SYSTEM

Emergency number: 877-414-5358
TDD: 866-297-1971
Navy Family Accountability and Assessment System website
Note: NFAAS standardizes a method for the Navy to account, manage and monitor the recovery process for personnel and their families affected and/or scattered by a wide-spread catastrophic event. Difficulties in the past with establishing a rapid and accurate personnel accounting requires the development of a program to ensure that Navy personnel are accounted for following a natural or man-made catastrophic event.

Date submitted: Jun. 29, 2022

FLORIDA

Headquarters U.S. Southern Command/J15

Component emergency number: 877-291-1604

Date submitted: March 8, 2011

VIRGINIA

Strike Group Oceanography Team

Component emergency number: 757-470-9811

Date submitted: April 29, 2010

SPECIAL OPERATIONS

HQ U.S. Special Operations Command

Component emergency number: 877-211-0302
United States Special Operations Command website

Date submitted: June 28, 2010

OVERSEAS

JAPAN

Commander, Task Force 70

Component emergency number: 315-243-7416/7847
Submarine Group 7 website
Note: DSN 315-243-7416

Date submitted: March 12, 2010

SPAIN

Naval Station Rota

Component emergency number: DSN 314-727-1564
Note: The commercial number to call from the United States is 011-34-956-82-1564 or 011-34-956-82-4398.
Naval Station Rota website

Date submitted: June 10, 2010

THE DEPARTMENT OF THE AIR FORCE DISASTER PERSONNEL ACCOUNTABILITY AND ASSESSMENT SYSTEM

Emergency number: 800-435-9941
The Department of the Air Force Disaster Personnel Accountability and Assessment System website
Additional information: AFPAAS standardizes a method for the Department of the Air Force to account, manage, and monitor the recovery process for personnel and their families affected and/or scattered by a wide-spread catastrophic event.
AFPAAS workflow email

Date submitted: August 1, 2024

CALIFORNIA

349th Aeromedical Staging Squadron

Component emergency number: 707-424-3406
Additional information: This phone number is the general unit orderly room number.

Date submitted: March 1, 2010

Air Force Materiel Command

Component emergency number: 661-277-3040
Additional information: In an emergency, please contact the command post and ask for a phone patch to commander or first sergeant. For general inquiries, 412 Flight Test Squadron/CC daytime phone number is 661-277-7783.

Date submitted: July 21, 2010

FLORIDA

125th Fighter Wing

Component emergency number: 904-741-7125
Date submitted: April 27, 2011
Florida Air National Guard 125th Fighter Wing website
Air National Guard 125th Fighter Wing website

Headquarters U.S. Southern Command/J15

Component emergency number: 877-291-1604

Date submitted: March 8, 2011

U.S. Central Command HQ Commandant

Component emergency number: 813-827-2704

Date submitted: May 19, 2010

HAWAII

154 Logistics Readiness Squadron

Component emergency number: 808-448-7328

Date submitted: April 8, 2010

TENNESSEE

134th Air Refueling Wing

Component emergency number: 865-985-3274
134th Air Refueling Wing website

Date submitted: July 14, 2011

WASHINGTON

10th Airlift Squadron

Component emergency number: 253-982-2635
Additional information: Contact Wing Command Center in case of emergency

Date submitted: March 9, 2010

U.S. AFRICA COMMAND

Emergency number: 001-49-7117-081-1020; DSN: 324-591-1020
Command address: Unit 25591, APO, AE 09751
Point of contact number: 001-49-711-729-4776; DSN: 314-421-4776; DSN FAX: 314-421-4479
U.S. Africa Command website 
U.S. Africa Command email 

Additional Information:
Normal Business Hours:
Mon-Fri 0730-1630 (Central European Time)
24 Emergency Contact Phone #: Comm: 011-49-711-680-/3133/3143; DSN: 324-591-3133/3143

Date submitted: Feb. 5 2024

U.S. CENTRAL COMMAND

In the event of a natural or man-made disaster, personnel assigned or attach to U.S. Central Command are required to check in daily through the U.S. Central Command Personnel Accountability System and report their physical location and contact information.

Instructions for registration are located on the U.S. Central Command Personnel Accountability System website.

Online, service members must report through the service accountability systems below:

  • Army Disaster Personnel Accountability and Assessment System — ADPAAS website or 800-833-6622
  • Marine Online — MOL website
  • Navy Family Accountability and Assessment System — NFAAS website or 877-414-5358
  • Air Force Personnel Accountability and Assessment System — AFPAAS website or 800-435-9941 (for airmen and guardians)

Telephonically, to:

  • MacDill Air Force Base emergency information line: 800-288-2034
  • Headquarters USCENTCOM emergency information line: 855-236-4636

Date submitted: Feb. 2, 2024

U.S. CYBER COMMAND

Component detail: U.S. Cyber Command
Emergency number: 443-654-0889 (24/7) (USCYBERCOM Joint Operations Center (JOC)
U.S. Cyber Command website
U.S. Cyber Command email

Additional information:
Use links below for the respective services you are assigned to:

Date submitted: Feb. 5, 2024

U.S. EUROPEAN COMMAND

State: APO, AE 09128
Component: Combatant Command
Component detail: U.S. European Command
Emergency number: 324-412-1216
U.S. European Command website
U.S. European Command email

Additional information:
Online service members must report through the service accountability systems below:

  • Army Disaster Personnel Accountability and Assessment System
    ADPAAS website or 800-833-6622
  • Marine Online
    MOL website 
  • Navy Family Accountability and Assessment System
    NFAAS website  or 877-414-5358
  • Air Force Personnel Accountability and Assessment System
    AFPAAS website or 800-435-9941 (for airmen and guardians)

Date submitted: Aug. 2, 2024

U.S. NORTHERN COMMAND

Personnel accountability representatives for USNORTHCOM: 719-556-0112
Personnel accountability alternate for USNORTHCOM: 719-554-5936

Date submitted: Feb 2, 2024

U.S. INDO-PACIFIC COMMAND

Emergency Number: USINDOPACOM Joint Operations Center 808-477-7217 or 7374
U.S. Indo-Pacific Command website
U.S. Indo-Pacific Command email

Personnel accountability methods:
During natural or manmade disasters, personnel accountability within USINDOPACOM may be accomplished through one of the following methods:

Online via service-specific disaster accountability systems (when directed by CJCS):

  • Army Disaster Personnel Accountability and Assessment System
    ADPAAS website or 800-833-6622
  • Marine Online
    MOL website
  • Navy Family Accountability and Assessment System
    NFAAS website or 877-414-5358
  • Air Force Personnel Accountability and Assessment System
    AFPAAS website or 800-435-9941 (for airmen and guardians)
  • Coast Guard Personnel Accountability and Assessment System
    CGPAAS website or 800-323-7233
  • Fourth Estate Personnel Accountability and Assessment System
    FEPAAS website or 866-946-9183.

Note: The Fourth Estate refers to DOD Agencies outside of the military departments.

Telephonically, to:

  • Chain of command — IAW USPACOMINST 0501.06, each USINDOPACOM directorate/special staff will maintain accurate rosters and procedures to accomplish an emergency recall.
  • USINDOPACOM Joint Operations Center
    USINDOPACOM Joint Operations Center website or 808-477-7217 or 7374
  • USINDOPACOM JOC J1 duty: 808-477-7207

Personnel accountability POCs:

USINDOPACOM J113 — Ops, Plans Readiness and Exercises Branch

HQ USINDOPACOM, ATTN: J1
PO BOX 64017, CAMP H.M. SMITH
AIEA, HI 96861-4017

Comm: 808-477-9146 or 7400, 2200, 8069 (DSN 315-477-9146 or 7400, 2200, 8069)
USINDOPACOM JOC J1 duty: 808-744-7207
NIPR email
SIPR email

Date submitted: Aug. 2, 2024

U.S. SOUTHERN COMMAND

State: Florida
Component: Combatant Command
Emergency number: 305-437-1000
Hurricane Hotline: 305-437-3919
Personnel Accountability Hotline: 305-437-1313
Point of contact:
Personnel accountability manager 305-437-1277; DSN: 567-1277; FAX: 305-437-1176
Alternate POC: 305-437-1126; DSN: 567-1126
U.S. Southern Command website
U.S. Southern Command email

J13-Operations and Plans Division,
HQ U.S. SOUTHERN COMMAND/J13
9301 NW 33rd St.
Doral, FL 33172-1202

Date submitted: Feb. 2, 2024

U.S. SPACE COMMAND

Emergency number: 719-552-9001 (24 hours a day, Joint Operations Center)
Personnel accountability contact number: 719-552-1510 (readiness branch)
U.S. Space Command website
U.S. Space Command email

Use links below for the respective service you are assigned:

Daily accountability (muster) ALL assigned members (excludes contractors/tenant units) Ref SPM 3015-20
Combatant Command Personnel Accountability and Assessment System
CCMD PAAS website

Contacts:
Accountability manager: 719-552-1316; DSN 559-1316
Accountability manager: 719-552-1510; DSN 559-1510

Defense Intelligence Agency personnel with duty at USSPACECOM
DIA emergency number: 866-471-1342

Date submitted: Feb. 5, 2024

U.S. SPECIAL OPERATIONS COMMAND

Emergency number: Personnel accountability reporting will be done through the chain of command. If unable to contact COC, reach J1 Personnel Accountability at 877-211-0302.
Additional information: Military personnel and family members can check in/report to your service component via web or phone:

Personnel accountability representatives for USSOCOM: 813-826-1162
Personnel accountability alternate for USSOCOM: 813-826-1490
Emergency management representative: 813-826-1925
Casualty coordinator: 813-826-4127 or 813-956-1249
USSOCOM Command Center 24/7: 813-826-5300
GMSC 24/7: 813-826-6709 or 6710

Date submitted: Jan. 16, 2014

U.S. STRATEGIC COMMAND

Emergency number: 402-912-1806 (24 hours a day, Global Operations Center)
Personnel accountability representatives for USSTRATCOM:
Personnel accountability manager (primary): 402-912-1100; DSN 912-1100
Personnel accountability manager (alternate): 402-912-1099; DSN 912-1099

Use links below for the respective service you are assigned:

Daily accountability link/ Disaster Accountability (when Service PAAS NOT activated)

USSTRATCOM CCMD PAAS
Combatant Command Personnel Accountability and Assessment System

CCMD PAAS website

Contacts:
Accountability manager: 402-912-1100; DSN 912-1100
Accountability manager: 402-912-1099; DSN 912-1099

Date submitted: Mar. 25, 2024

U.S. Transportation Command

Emergency number: 618-817-7700 or 618-817-7701 (Global Operations Center, 24 hours a day)
Personnel accountability contact numbers for USTRANSCOM:
618-817-7799 (readiness branch)

Use links below for the respective service you are assigned:

Date submitted: Feb 2, 2024

COAST GUARD PERSONNEL ACCOUNTABILITY AND ASSESSMENT SYSTEM

Coast Guard Personnel Accountability and Assessment System website
Coast Guard Personnel Accountability and Assessment System Help Desk email

Additional information:
Coast Guard Personnel Accountability and Assessment System (CGPAAS) is the personnel accountability system for Coast Guard military, civilian and dependents in the event of a natural or man-made disaster. Should a disaster occur, personnel and dependents using CGPAAS are able to reach out for support and get help by communicating their needs with the assessment survey. Additionally, in the event that a sponsor is not able to account for themselves or their dependents during a disaster, the Coast Guard will be able to initiate a search and rescue for all unaccounted for personnel and dependents, ensuring their safety and well-being.

Coast Guard family member user guide
CGPAAS command officer representative user guide

CGPAAS program manager:
Commandant (CG-1B1), Future Force Project Division
USCG STOP 7907
2703 Martin Luther King Jr. Ave SE
Washington, DC 20593-7907
COMM: 202-475-5017
CGPAAS program manager email

Emergency contact information:
Coast Guard National Command Center
COMM: 202-372-2100
Coast Guard National Command Center email

Date submitted: September 22, 2021

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