-
MilLife Topics
- Military Basics
- Deployment
- Transitioning & Retiring
- Casualty Assistance
- Moving & PCS
- Housing & Living
- Recreation, Travel & Shopping
- Relationships
- Parenting
- Special Needs
- Health & Wellness
- Safety From Violence & Abuse
- Financial & Legal
- Education & Employment
- I am a…
- Benefits & Resources
- Benefits
- Back to Menu
- View Benefits Finder
- View Benefits Finder
- Moving
- Military OneSource Services
- Planning & Prevention
- Discounts & Perks
- Pay & Leave
- Education & Employment
- Recreation
- Family & Child Care
- Relationships
- Health Care & Emotional Well-being
- Retirement
- Assistance Programs
- Housing
- Shopping
- Legal
- Travel
- Popular Benefits
- MilTax
- Space-A Travel
- DOD MWR Libraries
- Resources
- Back to Menu
- View Resources Finder
- View Resources Finder
- MilLife Guides
- Military OneSource Network Websites
- Podcasts
- Government Websites
- Webinars
- External Websites
- Directories & Tools
- Online Learning
- Mobile Apps
- Popular Resources
- MilitaryINSTALLATIONS
- Plan My Move
- Moving Personal Property
- DPS Login
- Other Resources
- Data, Research & Statistics
- Products
- Back to Menu
- View Products Finder
- View Products Finder
- Popular Product Types
- Books and Booklets
- Fact Sheets
- Brochures and Cards
- Flyers
- Educational Items
- Posters and Banners
- Popular Products
- Skills for Coping With Change Book
- Healthy Tips to Get Your Family Cooking Book
- Emergency Preparedness Guide
- Chill Drills 2 – Releasing Stress
- Confidential Help
24/7/365 Access to Support
No matter where you serve or live, free and confidential help is available.
- In Crisis?
- Veterans/Military Crisis Line
- Back to Menu
- Veterans/Military Crisis Line
- PhoneLive ChatInternationalWebsite
Dial 988 then press 1 or text 838255
- National Domestic Violence Hotline
- Back to Menu
- National Domestic Violence Hotline
- PhoneLive ChatText
Call 800-799-SAFE (7233)
Text “START” to 88788
- DOD Safe Helpline - Sexual Assault Support
- Back to Menu
- DOD Safe Helpline - Sexual Assault Support
- PhoneLive ChatWebsite
Call 877-995-5247
- 988 Suicide & Crisis Lifeline
- Back to Menu
- 988 Suicide & Crisis Lifeline
- PhoneLive ChatTTY
Call 988
Use your preferred relay service, or dial 711 then 988
- Domestic Abuse Victim Advocate Locator - Family Advocacy Program
- Back to Menu
- Domestic Abuse Victim Advocate Locator - Family Advocacy Program
- Interactive Tool
In the United States, call 911 if you are in an emergency.
For those outside the United States, call your local emergency number.
- 800-342-9647
- Call Us OCONUS
- Call Us TTY/TDD
- Live Chat
- About Us
- Browse By Program/Office
- Casualty & Mortuary Affairs
- Child & Youth Advocacy
- Child & Youth Programs
- Commissary, Military Exchange & Lodging
- Family Advocacy Program
- Military Community Support Programs
- Military & Family Life Counseling
- Military Family Readiness Programs
- Military Funeral Honors
- Morale, Welfare & Recreation (MWR)
- Office of Special Needs
- Personnel Accountability & Evacuations Operations
- Spouse Education & Career Opportunities
-
Contact Military OneSource
Information and support for service members and their families. About the Call Center.
- 800-342-9647
- Call Us OCONUS
- Call Us TTY/TDD
- Additional Ways to Contact Us
ARTICLEService Member Privacy vs. Public Access to Information
4 minute read • Sept. 3, 2024The information contained on this website is designed to educate and inform service members and their families on their personal legal affairs. Nothing contained in the website is a substitute for the competent legal advice of a licensed attorney. Service members and their families seeking legal advice should consult the staff of the nearest installation Legal Assistance Office.
As a service member, you have the right to keep your personally identifiable information private. Meanwhile, the public has the right to access federal agency records. There are laws on both sides of this legal tug of war:
- The Privacy Act of 1974 provides protections for the release of records from federal agencies that contain personally identifiable information. It blocks the release of these records without your written consent, unless one of 12 exceptions applies.
- The Freedom of Information Act allows the public to request access to various federal records. Federal agencies must make records available to the public on request, unless they fall within one of nine exemptions.
Know your privacy rights
The Privacy Act is a U.S. federal law that:
- Protects records that can be retrieved from a system of records by personal identifiers (such as a name, Social Security number or other identifying number or symbol)
- Defines a system of records as any grouping of information about an individual under the control of a federal agency from which information is retrievable by personal identifiers
- Grants you access to your service record
- Provides you with the option to request the correction of your records
Know the public’s rights
Enacted in 1966, FOIA generally provides that any person has a right to obtain access to federal agency records. The intent is to make these agencies accountable to the public for their actions. It requires them to:
- Publish statements of their organizations’ functions, rules, procedures, general policy, any changes that are made and how to obtain information
- Index and make available statements of policy, manuals and instructions, final opinions and orders in cases, as well as indexes, for public inspection and copying
- Release the public information requested under FOIA unless it falls under one of the nine exemptions (including personal privacy, national security and law enforcement)
Learn about FOIA requests
What information is released to the public from federal records depends on whether a person requests information that FOIA allows to be released or if you or your next of kin authorize its release.
Without your authorization (or your next of kin’s after your death), the government can only release limited information from your official military personnel files. Information it can release includes:
- Name and photograph
- Dates and branch of service
- Duty status and rank
- Duty assignments
- Military education, awards and decorations
- Transcripts of courts-martial trials
- Home of record (identification of state only)
With your authorization (or your next of kin’s after your death), a federal agency can release any information not available to the public under FOIA. The authorization must:
- Be in writing
- Specify what additional information or copies the services or National Personnel Records Center may release
- Include your signature or the signature of your next of kin
See the DOD’s Disclosure of Personal Information to Other Agencies and Third Parties for more information.
The information contained on this website is designed to educate and inform service members and their families on their personal legal affairs. Nothing contained in the website is a substitute for the competent legal advice of a licensed attorney. Service members and their families seeking legal advice should consult the staff of the nearest installation Legal Assistance Office.
Learn about military bases worldwide. Get installation overviews, check-in procedures, housing, neighborhood information, contacts for programs and services, photos and more.
Your session will expire in 5 minutes.Click "Extend" below to stay logged in.
This site is for testing purposes only.If you are part of the general public, navigate to the public site. This site is solely for testing and approving site pages before they are released to the general public.