Close
My Military
OneSource App

Contact Us

Military OneSource provides many types of support to the military community. Contact us today.

MilLife support, available 24/7

Military OneSource connects service members and their families to information and support for MilLife. We answer your questions and help you overcome challenges so you can thrive. If you’re eligible, you can call anytime to connect to free resources, specialty consultations or confidential counseling.

  • Answers to your everyday questions. From relocation to recreation, find answers fast by asking a Military OneSource consultant. If we can’t get you the answers you need, we’ll connect you to someone who can.
  • Expertly trained coaches and consultants. Our coaches and consultants know the MilLife and have expertise across many different topics, including taxes and finances, health and wellness tools, the adoption process, wounded warrior benefits and special needs resources.
  • Help through confidential counseling. Whether you’re a single service member struggling with stress, a military couple looking to reinvigorate your bond or a pair of MilParents working out communication with your children, we can connect you to professional help.

You can reach us 24/7 online or by telephone using the phone numbers or tools below. Tap into the range of support available to you.

Go to Phone Call to talk with us

Toll-free:
800-342-9647

En español llame al:
800-342-9647

TTY/TDD
Dial 711 and give the toll-free number 800-342-9647.

Calling out of the country?
Find calling instructions for your specific international location.

Calling from your computer?
If you have a Voice over Internet Protocol account, you can use it to call a Military OneSource consultant.

Go to Live chat Live chat with us

Most requests for Military OneSource services that can be made via phone can also be made via live chat. To start, scroll to the top of any page on the website and click on the comment bubble icon.

Type in your question to receive a quick response. Our Military OneSource consultants are master’s level clinicians with extensive training in military culture and customer service.

Consultants are conveniently available 24/7/365 from your computer, smartphone or tablet.

Live chat FAQs

As a service member or family member, you can access live chats on Military OneSource from your computer, smartphone or tablet. Receive quick and personalized information from a trained Military OneSource consultant 24/7/365.

If your office/house is too noisy for calls, or you don’t want to talk with anyone after a full day, live chat is a convenient way for you to discover all that Military OneSource offers.

Follow these steps:

  • Scroll to the top of any Military OneSource page.
  • Find the comment bubble icon on the top right and click on it.
  • Click Continue.
  • Type in your question – it’s as simple as that.

Our live chat works just like you’d expect it to. Both you and your Military OneSource consultant can see when the other is typing, so you will know when the consultant is sending info your way.

Request confidential counseling

Military OneSource counselors are available for free, short-term, solution-focused, confidential services for a wide range of issues, including relationship conflicts, stress management, coping with loss and managing deployments. Sessions can take place in person, over the phone or via secure video or online chat.

Make an online request to schedule an appointment with a counselor.


Technical support and website assistance

See if your question has been answered in the Troubleshooting Your Military OneSource Account section of the Your Military OneSource Account MilLife guide.

Visit Customer Support to:

  • Report any technical difficulties
  • Report website accessibility issues
  • Submit compliments, comments or suggestions

We read every message and make every effort to respond promptly and address your issue.

We want to hear from you. Tell us what you think. Rate your Military OneSource website experience.


Other Defense Department contacts

Media and press

For questions from media and press, call the Defense Department Press Operations Center at 703-697-5131, Monday through Friday, 8 a.m. to 5 p.m. ET.

Disasters and emergencies

Learn more about self-reporting during an emergency by using the Emergency Contacts for Disasters and Evacuations guide. Personnel Accountability Reporting System managers should submit emergency information via the Component Emergency Information section.

Records request

You may request a copy of your Military OneSource records through the Office of the Secretary of Defense and Joint Staff at FOIA.gov. For additional information, contact the OSD/JS FOIA Requester Service Center at 866-574-4970.

Learn about military bases worldwide. Get installation overviews, check-in procedures, housing, neighborhood information, contacts for programs and services, photos and more.

Find an Installation