Military OneSource as a Leadership Tool

Effective leaders motivate people to believe in themselves and work towards common goals. They also know the importance of addressing problems before they get out of hand. Sharing and using Military OneSource services early and regularly can help prevent issues from worsening and may reduce the need for leadership involvement.

Military OneSource can assist with issues that range from debt and relationship problems to deployment readiness. Military OneSource is a free support program for military members and their families from the Defense Department that includes:

• Experienced and trained professionals who understand military life
• Programs for military members or families who live on or off installation
• Consultants that are available 24/7/365

How Military OneSource helps service and family members

Military OneSource consultants support eligible service and family members with a broad range of issues that include:

• Referrals to the appropriate resource within or outside of Military OneSource
• Research on communities, schools, child care, special needs, homeschooling, summer camps and more
• Financial guidance and assistance with household budget and tax-related issues
• Assistance with college research and help with federal financial aid applications
• References for reputable companies for home repairs
• Translations of qualified documents, including leases, marriage licenses and adoption paperwork
• Suggestions about elder care issues

Service members and their families can also meet with independently licensed counselors in person, via telephone and online using a secure, real-time chat format, or by secure, real-time video for non-medical counseling.

The Military OneSource website

The site features:

• Articles and webinars on a wide range of topics, including spousal employment, education, financial matters, child care, parenting and recreational activities
• Free booklets and CDs that can be downloaded or shipped to you
• School and summer camp locators through MilitaryINSTALLATIONS
• Financial calculators for various situations

You can also prepare and file your taxes online, sign up for newsletters or listen to podcasts.

Spread the word about Military OneSource

Tell your service and family members about Military OneSource. Through the site, service and family members can:

• Schedule a briefing with a consultant who will come to your command and describe the services available
• Order marketing materials, such as brochures, magnets and wallet cards, and educational materials, such as CDs and booklets

Referring service and family members to Military OneSource

When referring a service or family member to Military OneSource, remember these tips:

• Address problems early on to keep small problems or concerns from becoming serious issues.
• Avoid diagnosing the service or family member’s problems. Let specially trained professionals make the assessments and referrals.
• Explain that communication with a Military OneSource consultant is private and all Military OneSource records are confidential, except for cases related to domestic violence, child abuse and threats of self-harm or harm to others.

Contact Military OneSource

Service and family members can call, click and connect 24 hours a day, seven days a week, from any location in the world.

You can reach Military OneSource via secure live chat, or you can call:

• Stateside: 800-342-9647
• International: Visit the International Dialing Instructions page for instructions by country.
• Overseas: call an international operator first then ask to be connected to 703-253-7599
• Voice over Internet Protocol: if you have a VoIP account set-up, you can call Military OneSource at 800-342-9647
• En español llame al: 800-342-9647
• TTY/TDD: Dial 711 and give the toll-free number 800-342-9647