Support for Military
The U.S. Coast Guard will once again be operating the PCS Assist Team to provide additional moving support for Coast Guard service members and their families relocating during the 2022 peak moving season. In addition to working with your local transportation office, moving customers are welcome to contact the call center with moving related questions or concerns.
If you have orders for a temporary duty or permanent change of station move, it is recommended that you contact your local U.S. Coast Guard Transportation Office as soon as you receive your orders for help arranging your move. The local transportation office will be able to help you schedule your move and deal with the more complicated entitlements and accounting procedures that are typically associated with a military relocation. The following is a list of additional contacts that can also assist with specific concerns and/or general moving questions:
Hours: Monday – Friday, 7:30 a.m. to 4:30 p.m. Eastern Time
Phone: 757-628-4212
Email: D05-SMB-HHG@uscg.mil
Mailing Address:
COMMANDING OFFICER (LSC-C)
Legal Service Command
300 E. Main Street, Suite 400
Norfolk, VA 23510-9100
Website: https://www.uscg.mil/Resources/Legal/LSC/Household-Goods-Claims/
Retired U.S. Coast Guard members’ requests for extension of the time limitation for shipment of household goods, or HHG, must be approved by the Military Pay and Compensation Division, or CG-1332. A request for an extension must be received no earlier than 90 days prior to the expiration date of the one year time limit. Members must provide a signed copy of their orders, supporting documents and their mailing address. For more information, view the Retired Coast Guard Shipping Extension Request PDF.
Hours: Monday – Friday, 7 a.m. to 4 p.m. Eastern Time
Phone: 202-475-5393
Email: HQS-DG-LST-CG-1332-TRAVEL@uscg.mil
Fax: 202-372-8425
Mailing Address:
Commandant (CG-1332)
Attn: Travel & Transportation Division
U.S. Coast Guard
2703 Martin Luther King Jr. Avenue, SE
Stop 7907
Washington, DC 20593-7907
Website: Military Pay and Compensation Division (CG-1332) (uscg.mil)
Please direct any questions you may have regarding your PPM to the Finance Center Customer Service Team. For web inquiries, which are highly recommended, go to the Payment Status Inquiry (uscg.mil).
Hours: Monday – Friday, 8 a.m. to 5 p.m. Eastern Time
Phone:
Email: FIN-SMB-CUSTOMERSERVICE@USCG.MIL
Mailing Address:
ATTN: PPM Desk
U.S. Coast Guard Finance Center
P.O. Box 4102
Chesapeake, VA 23327-4102
Website: https://www.uscg.mil/fincen/dity/
See the CGMA PCS Programs Station to Station Support flyer about access to home, transportation, family and education support services during your PCS.
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