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ARTICLEMarine Corps PCS Moving Assistance
4 minute read • Oct. 28, 2024Customer Service Contacts
If you have orders for a temporary duty or PCS move, it is recommended that you contact your local household goods/transportation office as soon as you receive your orders for help arranging your move. The installation transportation office will be able to help you schedule your move and deal with the more complicated entitlements and accounting procedures that are typically associated with a military relocation. The following is a list of additional contacts that can also assist with specific concerns and/or general moving questions.
General moving supportNavy Household Goods Help Line: Navy and Marine Corps have combined resources to host this call center to assist Marines not located on or near a Marine Corps installation. It can also be utilized if your local household goods/transportation office is not available.
Hours: Monday – Friday, 8 a.m. to 7 p.m. ET
Phone: 855-HHG-MOVE or 855-444-6683
Email: usmcpersonalproperty@usmc.mil
Website: Navy Supply Systems Command Household Goods homepage
Facebook page: U.S. Marine Corps Personal Property Transportation and StorageMilitary Claims OfficeHours: Monday – Friday, 8 a.m. to 4 p.m. ET
Phone:- Toll free: 888-897-8217
- Commercial: 757-440-6315
- DSN: 564-3310
Email: NorfolkClaims@us.navy.mil
Fax: 866-782-7297
Website: Navy JAG Corps Personnel ClaimsRetirement/separations/extensionsHours: Monday – Friday, 8 a.m. to 7 p.m. ET
Phone: 855-HHG-MOVE or 855-444-6683
Email: usmcpersonalproperty@usmc.mil
Mailing address:
Commandant of the Marine Corps
3000 Marine Corps Pentagon Room 2E211 (LPD-2)
Washington, DC 20350-3000
United StatesPersonally procured move, or PPM, reimbursementHours: Monday – Friday, 8 a.m. to 4 p.m. ET
Phone: 229-639-6575 or 229-639-7526
(When leaving a voicemail, please include your name, email address and electronic data interchange personnel identifier, or EDIPI.)
Email: logcom.g8tvcbclaims@usmc.mil
(Please include in the email subject line in all caps: REQUEST STATUS – NAME – EDIPI)
Mailing address:
Assistant Chief of Staff – G-8
Managerial Account Division HHG PPM Section
Building 3700, Room # 315
814 Radford BLVD STE 20262
Albany, GA 31704-0262
Website: Marine Corps Logistics Command Personally Procured Move pageFiling for a PPM reimbursement:
Marines should:- Ensure every page and receipt of their claim is legible and easy to read
- Make at least two copies of their completed paperwork and file one complete set in a safe place
- Submit one complete set via one of the methods below
1. Hand Deliver.
The fastest method to submit your PPM reimbursement claim is to hand deliver it to the nearest Marine Corps household goods/transportation office to be reviewed, scanned and uploaded into the Marine Corps Document Tracking and Management System for sending to the Logistics Command, Managerial Accounting Division, Household Goods Section, or LOGCOM G8 TVCB, PPM Claims Section. Personnel not located at a Marine Corps installation can scan and email their completed PPM claim to the Marine Corps installation of their last PCS.2. Email logcom.g8tvcbclaims@usmc.mil.
The second fastest submission method is to email your completed PPM reimbursement claim with your request status, name and EDIPI information in the subject line in all caps (example: REQUEST STATUS-SMITH, THOMAS B-1234567891). To check the status, you may email the same mailbox using the subject line: REQUEST STATUS-YOUR NAME-YOUR EDIPI.3. Mail via the U.S. Postal Service.
The slowest method for submitting your completed PPM reimbursement claim is to send it to the mailing address listed above. We recommend you add tracking capability to the package to confirm it arrives at the destination.Resources
Marine Corps moving resourcesLPD-2 PCS Move Resources Page:
- New PCS Checklists
- Personally Procured Moved Information
- USMC/USTC Handouts and Brochures
- Passenger Travel
Peak Moving Season MARADMINs:
- 2024 Peak Moving Season Preparations MARADMIN 204-24
- MARADMIN 373/20 Expanded Use of the Government Travel Charge Card
- 2022 Peak Moving Season Preparations MARADMIN 108-22
Moving videos:
- Marine Minute: ABC’s of PCS
- Ways to Improve Passenger Processing for an Overseas PCS
- Personally Procured Move 2021 – Marine Minute
- USMC PCS Family Advocacy Council
- Marine Minute: Tis’ the PCS Season
- Marine Minute: Household Goods Safety
- PCS Advocacy
- Marine Minute: PCS Wave
- Marine Minute: PCS With Pets
- Marine Minute: PCS Overseas
- Marine Minute: Customer Satisfaction Survey
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